If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
2. Collection and use of personal information We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing. There are many aspects of the site which can be viewed without providing personal information, however, for access to future Smoothie Factory Australia customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
3. Disclosure of personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Smoothie Factory Australia takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
4. Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
5. Contact by the Company:
The Company may contact individuals using the information, which was provided by them in order to:
– Provide information that may be of interest about upgrades, new Company products, special offers and other matters that may be of interest.
– To send newsletters.
6. Website analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
7. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
9. Storage and Security
We are committed to ensuring that the information you provide is secure.
For any questions or notice, please contact us at:
Smoothie Factory Australia ACN: 132 087 220
Last updated: 28 February 2016